Frequently asked questions
Онлайн супермаркет – это альтернативный, электронный способ покупок, который позволяет потребителю с легкостью найти нужный товар, произвести онлайн оплату и заказать доставку на дом. В случае с SAS.am параллельно онлайн оплате у нас есть также оплата наличными или платежной карточкой в момент доставки.
- You buy the products you need without going out, thus saving your time.
- You can choose the goods you need and order in the whole territory of RA.
- In SAS.am you can see the whole assortment with their description, photos, prices and other details. You can easily find and buy any product.
- You can pay online with your card or via the POS terminal when receiving the order.
Yes, you can! Our 24-hour delivery service 011/012538888 will still be operating. However, we strongly recommend using our online shopping system, as you can more precisely choose the products by viewing their photos, description and details.
By searching or browsing.
Yes, you can! If you like any product but don’t want to add it to cart yet, you can just mark it as ‘Favorites’, then view it in ‘Favorites’ list. To mark, click on the heart next to the product and make sure it comes yellow. Your choice will be saved and be available each time you log in. You can view the ‘Favorites’ list by clicking the ‘Favorites’ button under the search bar.
Yes, you can! After adding your shopping items to cart you choose the date and time when you wish to receive the order. The orange color means that the given time interval is not convenient for delivery. In that case you must choose a different time.
Yes, you can! After logging in you will have your own profile, where you can see all the orders and their statuses ‘Delivered’, ‘In process’, «Cancelled».
In your profile you fill in your delivery addresses. When placing an order you select an address from drop-down menu or add a new one. The addresses you enter while ordering will automatically be added to your profile.
Yes, you can! If your purchase hasn’t undergone any quality or quantity changes, you can return it within 14 days by submitting the receipt. Anyways, if the reason of return is the quality of the product, you can change it with a normal one with our delivery person. The same is effective in those cases when you have ordered a product belonging to the same category but of different brand or trade mark.
If you can’t find above the answers to your questions you can send them by email [email protected] or call our Help center +37411 538888. Our operators are also available via Skype calls, WhatsApp, Viber and Web calls (see the ‘Online support' menu on the top).